14-Day Satisfaction Guarantee – RolexSubmarinerReplica
At RolexSubmarinerReplica, we take pride in offering high-quality Submariner-style timepieces crafted with precision and care. To ensure our customers enjoy a worry-free shopping experience, we provide a 14-day satisfaction guarantee under the following conditions.
Eligibility for Returns
To qualify for a return or refund, the item must meet all requirements below:
✔ Unworn & Unused Condition
The watch must show no signs of wear, including:
- Scratches
- Scuffs
- Discoloration
- Strap creasing
- Tampering or attempted modifications
✔ Original Packaging Included
All original materials must be returned, including:
- Box and protective films
- Links or tools (if provided)
- Warranty cards or certificates
- Tags, inserts, manuals
- Any included accessories
✔ Valid Proof of Purchase
A receipt, order confirmation email, or verified order number is required for all returns.
Acceptable Reasons for Returns
We accept returns only under the following circumstances:
🔹 Damaged or Defective on Arrival
If your watch arrives with functional issues, visible damage, or manufacturing defects.
🔹 Incorrect Item Received
If we shipped the wrong model, color, or specification.
Please note: Because we provide real product photos, detailed descriptions, and quality checks before shipping,
returns for personal preference or buyer’s remorse are not accepted.
In rare situations, exceptions may be considered at our discretion.
Refund Process
1️⃣ Quality Inspection
Once the returned item arrives, our Quality Control team will inspect the watch to confirm eligibility.
2️⃣ Approval or Denial Notification
We will notify you regarding the status of your return after inspection is completed.
3️⃣ Refund Issued
If approved, refunds are processed back to your original payment method within 3–7 business days
(depending on your bank or payment provider).
Return Shipping Costs
🚚 Buyer Responsible for Return Shipping
All return shipping expenses must be covered by the customer.
🚚 Free Shipping for Approved Exchanges
If an exchange is approved (due to defect or incorrect item), we will cover the shipping cost for the replacement watch.
How to Request a Return
📧 Step 1: Contact Our Support Team First
Before sending anything back, contact us with your order number and reason for return.
Our team will guide you through the process.
📦 Step 2: Follow Official Return Instructions
We will provide detailed packaging and shipping guidelines to ensure your watch is returned safely.
Important Notes
Payment & Dispute Guidelines
🔸 Contact Us Before Initiating Any Dispute
We can resolve most concerns quickly and professionally without involving payment platforms.
🔸 Do Not Describe Items as “Replica”
To avoid complications with payment processors, describe your purchase as:
- “wristwatch accessories”
- “fashion accessories”
- “metal goods”
This ensures smoother communication with financial institutions.
Your Satisfaction Is Our Priority
At RolexSubmarinerReplica, we are committed to providing premium-quality timepieces and dependable customer service.
If you have any questions, concerns, or need assistance, our support team is always ready to help.
Thank you for choosing RolexSubmarinerReplica!